Every maintenance contractor you send to a managed or investment property is a HSWA obligation. TrustPoint verifies them before they go — and builds the audit trail that proves you did your due diligence.
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The moment you instruct a contractor at a managed property, you carry a primary duty of care. If they cause damage or injury with lapsed insurance, the liability sits with you — not your landlord client. A certificate you checked at onboarding 14 months ago is not a current record.
A portfolio of 100 rentals generates hundreds of maintenance calls. The same pool of regular trades handles most of them — but when did you last verify their current public liability? Not last year's. This year's. The one that's actually valid right now.
When a claim or complaint arises, you need a timestamped, tamper-evident record of what you checked and when. A folder of PDFs from 18 months ago won't satisfy a Tenancy Tribunal, an insurer, or a WorkSafe investigator.
TrustPoint gives property managers a live compliance dashboard across their entire contractor pool — one place, real-time status, full audit trail. The record builds itself while you get on with managing.
Heat pump installation, drainage repairs, extractor fans, draught stopping — every Healthy Homes job requires a qualified, registered tradesperson. Not the cousin who "does a bit of everything." TrustPoint tracks registrations so you can prove compliance if a tenant or the Tribunal asks.
A tenant complaint about Healthy Homes non-compliance lands at the Tribunal. They'll ask what steps you took to verify the work was done by qualified contractors. Without documentation, you're relying on goodwill. TrustPoint gives you the documented record that proves you did your homework.
If a gasfitter causes a fire and wasn't PGDB-registered, your insurer will ask questions you won't be able to answer. TrustPoint verifies registrations at source — not just what the contractor claimed — and records the check so you can prove it.
TrustPoint lets private landlords verify contractors quickly and build the paper trail that proves due diligence — whether you own one rental or ten.
Invite your regular maintenance trades by email. They register free, upload their documents once, and are immediately visible to you.
Choose which documents each trade type must hold: Public Liability, electrical registration, PGDB licence. The system tracks expiry automatically.
Before you send anyone to any property, their compliance status is visible: Ready, At Risk, Restricted, or Blocked. No guessing. No surprises on the day.
Every approval, alert, and action is logged to a tamper-evident audit trail. The evidence is there when you need it — Tribunal, insurer, or WorkSafe.
Every trade you work with shows a real-time compliance state — current, not last-checked-six-months-ago. Know before you book, not after they've arrived.
The system emails and texts your contractors at 30, 14, and 7 days before documents lapse. You get notified if they don't act. No manual follow-up required.
Electrician and plumbing registrations reviewed and approved against the EWRB and PGDB registers. LBP licences reviewed and approved against the MBIE LBP register. Not just what the contractor told you — what the register shows.
Companies Register and Insolvency Register cross-checks run automatically. You're not sending work to a company that's quietly in financial distress — a risk that only surfaces when a claim is made and insurance has lapsed.
Every action is logged with a hash chain. Every document. Every approval. Every alert. If the record is ever challenged — by a tribunal, an insurer, or WorkSafe — it's verifiable and unchanged from the day it was made.
See every feature mapped to its legal obligation → Why the HSWA obligation applies to you →
Every contractor in your network carries a live compliance state computed from their actual documents right now. Not what was filed last quarter.
All documents current and approved.
One or more documents expire within 30 days.
Lapsed document, authorised with documented reason. Max 7 days.
Missing or expired evidence. No valid grace period.
Documents submitted, not yet confirmed.
Heat pump installation, extractor fans, drainage repairs, draught stopping, insulation — every Healthy Homes job requires a qualified, registered tradesperson. TrustPoint tracks the registrations and documents that prove your contractors are qualified for the specific work being done.
Heat pump installation must be done by a registered electrician. TrustPoint tracks EWRB registration status and alerts you before it expires.
Extractor fans and balanced ventilation work requires PGDB registration where gasfitting is involved. Registration reviewed and approved against the PGDB register.
Drainage work and subfloor moisture barriers can constitute restricted building work. LBP licence class and status reviewed and approved against the MBIE Licensed Building Practitioners Register.
Every trade you send to a property must hold current public liability insurance. TrustPoint tracks it and alerts you — and them — before it lapses.
Automatic document scanning reads expiry dates. You set which types are required per contractor.
Contractors are always free
TrustPoint is in founding mode. Register free, get full platform access from day one, and your feedback shapes the product directly. No automated billing without your explicit say-so.
Free right now. No credit card. No time limit.
Register freeEvery feature described on this site is built and operational. If something doesn’t work as described, tell us: operations@trustpoint.nz